To support the increased demand for remote telephone service, UAB IT is making the new Jabber Softphone app available to all UAB users who currently have VOIP phones. This app allows you to make and receive calls on your office number, review voicemails, and perform other common telephone functions. This app is available for Apple, Android and Windows.
Installation instructions
There are two ways to add a new contact to your Jabber hub on a Mac: From the Search or call menu, type the name of the Rowan University employee you want to add as a contact. Search results will appear. Note: It is best to type the name as completely as possible since Jabber. The Jabber for Mac client only allows chat rooms to be joined. Users cannot create chat rooms using the Jabber for Mac client at this time. Click the (Chats) button to view a list of users you are or have chatted with. Double-click on the user to open the chat window. Step 1.) Double-click on a contact in the Jabber.
- 'Cisco Jabber is a great software for companies and I would highly recommend using it for your company to help coworkers easily message each other online.' 'Transferring phones and using computer for calls instead of the Cisco phones is very easy.
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- Android: Download from the Google Play store.
- iOS (iPhone and iPad): Install from the App Store on your device.
- Mac: Download the Cisco Jabber Mac installer.
- Windows
- If you have a UAB-owned device, Cisco Jabber is available in Software Center. Click here to learn how to access Software Center.
- If you have a personal computer, you can download the Cisco Jabber client.
Download and install the application. Once installed, log in with your This email address is being protected from spambots. You need JavaScript enabled to view it. email address. If you receive an error message, it means we need more information from you to set up your phone. Please complete the request form and we’ll set you up.
Installation and user guides:
- Cisco Jabber – for iOS (iPhone & iPad)
Forwarding a phone number
If you are unable to use Jabber softphone but have a critical need to receive calls on your office phone number, you may forward your phone number. The phone system has limited capacity to support forwarding, so please reserve this for health care and critical business functions.
You can forward your office phone line to another phone number, such as your cell phone. To do this on a Cisco phone, press the “Forward All” softkey. Then enter the phone number you want to forward your calls to, exactly as you would dial it from your phone. To verify that your calls are forwarded, look for the “Forward All” icon in the line label, and the forwarding information in the header. To remove forwarding press the “Cancel Forward” softkey.
On a Meridian phone, access the line key for the phone line you want to forward and dial *78 then enter the phone number you want to forward your calls to, exactly as you would dial it from your phone. To remove forwarding dial *79.
Increasingly, many of us find ourselves working outside the office. So having access to the communication channels you need from anywhere is a requirement to stay productive. Stanford’s Jabber service gives you that while simultaneously simplifying and unifying your communications with your colleagues. With your computer or a mobile device — and an Internet connection — you can instant message, place voice and video calls, share your desktop, conference, and more.
Features
Here are just some of the features available to you when using Jabber.
Softphone — use your computer as your Stanford telephone, including placing, receiving, and forwarding calls.
Chat — instant message with other Jabber users, individually or in group chats, including your colleagues in Stanford Health Care (SHC) and Stanford Children’s Health (SCH).
(Note: If you work withHigh Risk data that includes protected health information, you must use Jabber for an instant messaging tool. Otherwise, Stanford Slack is the primary instant messaging tool for university faculty and staff.)
(Note: Chat history is only available for Stanford University users. This feature is disabled for Stanford Health Care (SHC) users for security reasons.)Video conferencing — place ad hoc video calls when in a chat or softphone conversation with your university colleagues.
(Note: Zoom is the primary video conferencing tool for university faculty and staff.)Screen sharing — share your computer screen when chatting or in a video conference.
Screen capture — take and share a screenshot when chatting or in a video conference.
File sharing — share files with your colleagues.
(Note: File sharing is only available for Stanford University users. This feature is disabled for SHC users for security reasons.)Contact lists — create contact lists of those you collaborate with most often, including an easy-to-use contact search feature.
Presence — set your availability so others see whether you are available for a chat or call; see the availability of others.
Designed for
Jabber Sign In
University, SHC, and SCH faculty and staff
Data security
For Stanford University affiliates, Jabber is approved for Low, Moderate, and High Risk Data.
Rates
Jabber For Mac Software Download
Jabber is provided at no charge as part of the telecommunications service.
Get started
Download and Install Jabber
Jabber For Mac Software Download
To get started, you’ll need to download and install the Jabber application. Select your platform.
Download Cisco Jabber For Windows 10
Use Jabber
The Jabber application looks and works a little differently depending on the platform you’re using. See our Quick Guides to get started.
Get help
- University affiliates: Submit a Help request.
- SHC affiliates: Call 650.724.4357 (4-HELP).
- SCH affiliates: Call 650.498.7500.
Jabber For Mac Software Update
See also
- For information about using Jabber Softphone, visit the service homepage.
- The video conferencing medical interpreter application (VMI) is a specialized SHC service launched through Cisco Jabber. Visit the VMI service page to learn more.
- Jabber software integrates directly with Proximity to ensure a seamless user experience when you want to share content wirelessly.